Terms of Use

  1. Acceptance of Terms This website is owned by A3 Global PTY LTD (“A3 Global,” “we,” “our,” “us”), registered with the CIPC under registration number 2023/844248/07. Movers Magnet (“we,” “our,” or “us”) is a platform that connects clients with vetted service providers. By using our services to request quotes and book moving, storage, trailer hire, cleaning, and packaging services, clients (“you”) agree to the following terms and conditions.

These Terms of Use (“Terms”), along with our Privacy Policy and Cookies Policy, govern the use of Movers Magnet’s website (“our website”). Use of this website includes browsing, accessing, registering, or subscribing to any service offered.

By using our website, you agree to these Terms and our Privacy and Cookies Policies. If you do not agree to these Terms, you must discontinue use immediately.

These Terms are governed by South African law, and any disputes will be subject to the jurisdiction of South African courts.

  1. Use of the Website
  • Information Accuracy: We strive to provide accurate and updated information but do not guarantee its correctness. Verify information before making decisions. Report inaccuracies to admin@moversmagnet.co.za .
  • Eligibility: You must be at least 18 years old to use this website.
  • Account Responsibility: If you create an account, you are responsible for maintaining its security and any activities under your account.
  1. Requesting a Quote
  • Provide complete and accurate details (pick-up/drop-off locations, type of goods, moving date, additional services) to receive accurate quotes.
  • Quotes are based on provided details; changes may result in revised quotes.
  • Movers Magnet does not guarantee the suitability or quality of any service provider. Clients must perform due diligence.
  • Movers Magnet is not a party to any agreements between clients and service providers.
  1. Lead Submission & Quote Process
  • Movers Magnet collects quotes from 3-5 moving service providers.
  • A 15% service fee applies to the final quoted amount.
  • Clients receive an email with 3-5 options, including pricing and service details.
  • Clients must select a quote through Movers Magnet to proceed with booking.
  1. Booking a Service
  • Upon selecting a quote, clients receive a confirmation invoice.
  • The booking is facilitated by Movers Magnet, but the service is performed by the selected provider.
  • Booking is subject to provider availability.
  1. Payment Terms
  • Payment Structure:
    • 50% upfront deposit required for confirmation.
    • 50% final payment due two (2) days before the move.
  • Payment Methods:
    • Payments must be made via bank transfer to:
      • Account Name: A3 Global (PTY) LTD t/a Movers Magnet
      • Bank: First National Bank
      • Account Number: 63058847197
      • Branch Code: 250655
    • Movers Magnet is not responsible for payments made directly to service providers.
  1. Cancellations & Refunds
  • Before Confirmation: No fees apply.
  • After Confirmation (before final payment): A partial refund of 35% of the total deposit may be granted (subject to deductions for administrative fees or provider policies).
  • Within 48 Hours of Move: No refunds will be issued.
  • Refund requests must be in writing via email and may take up to 10 business days to process.
  1. Service Provider Responsibility
  • Service providers are independent businesses responsible for executing the move.
  • Movers Magnet does not guarantee service quality, timeliness, or item condition after transit.
  • Clients must review provider terms before booking.
  1. Insurance & Liability
  • Goods in Transit (GIT) Insurance:
    • Service providers offer GIT insurance for potential damage or loss.
    • Clients must confirm insurance details with the provider before the move.
  • Limitation of Liability:
    • Movers Magnet is not liable for damages, delays, loss, or disputes arising from the service.
    • Claims must be directed to the service provider.
  1. Client Responsibilities
  • Ensure items are packed and accessible for collection.
  • Provide accurate access information (e.g., security codes, parking availability, stairs, elevators).
  • Be present or arrange for someone to be present during collection and delivery.
  1. User Conduct
  • Prohibited Activities: You agree not to:
    • Post false or misleading information.
    • Impersonate any person or entity.
    • Upload or transmit harmful, offensive, or rights-violating material.
    • Engage in harassment, spamming, or unauthorized advertising.
  1. Content
  • User-Generated Content: Users may submit listings and reviews. Movers Magnet is not responsible for accuracy or legality.
  • Intellectual Property: Movers Magnet owns all intellectual property on its website. Unauthorized use may lead to legal action.
  1. Third-Party Links
  • The website may contain third-party links. Movers Magnet is not responsible for their content or practices.
  1. Linking to Our Website
  • Linking requires Movers Magnet’s approval and must not misrepresent its image.
  • Movers Magnet reserves the right to remove links at any time.
  1. Website Accessibility
  • We do not guarantee continuous website availability or that content will always be up-to-date, error-free, or virus-free.
  • Movers Magnet is not liable for website unavailability or related losses.
  1. Limitation of Liability
  • Movers Magnet excludes liability for losses or damages related to:
    • Use or inability to use the website.
    • Use of services advertised on the website.
    • Loss of profits, business, revenue, goodwill, reputation, or anticipated savings.
    • Viruses, hacking, or cyberattacks.
    • Loss from services/products of listed companies.
  1. Content Regulation
  • Users may post reviews subject to internal verification.
  • Reviews must be:
    • Accurate (if stating facts).
    • Genuinely held (if stating opinions).
  • Reviews must not:
    • Be defamatory, obscene, offensive, hateful, or discriminatory.
    • Promote violence, illegal activity, or impersonation.
    • Infringe intellectual property rights.
  1. Prohibited Uses
  • Users may not use the website for unlawful or fraudulent activities.

By continuing to use the Movers Magnet website, you acknowledge that you have read and agreed to these Terms of Use.

For inquiries, contact us at admin@moversmagnet.co.za.

Last Updated on 23 January 2025

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