Movers Magnet Partner Terms and Conditions
Introduction and Definitions:
Introduction:
This Agreement (“Agreement”) is entered into by and between Movers Magnet, a South Africa CIPC registered subsidiary of A3 Global PTY LTD with registration number 2023 / 844248 / 07., (“Company,” “we,” or “us”) and the businesses subscribing to our platform (“Partners” or “you”). By accessing or using our platform, you agree to be bound by the terms and conditions of this Agreement.
Definitions:
1.1 “Platform” refers to Movers Magnet, an online marketing and lead generation service provided by the Company.
1.2 “Partner” refers to businesses that have subscribed to our platform.
Scope of Services:
2.1 The Company provides an online platform that enables Partners to list their services in our directories and advertise their services as well as purchase leads.
2.2 The scope of services includes but is not limited to advertising, lead generation, graphic design, search engine optimization, web development, search engine marketing, and mobile app development.
Registration and Subscription:
3.1 To use our platform, Partners must complete the registration process.
3.2 Partners agree to pay an annual subscription fee, the details of which are outlined in Section 12.
3.3 Partners may choose to purchase an annual banner for inclusion in our post pages for a maximum period of 3 years and a minimum of 1 year.
3.4 Partners may also book a monthly banner for inclusion in our banner pages for a maximum period of 3 months and a minimum of 1 month, subject to availability and advanced booking.
3.5 For Partners opting for a 5-year business listing, the annual subscription fee per location is applicable for each year of the 5 years
3.6 All directory subscriptions are renewable annually, and Partners will be notified of the renewal process in advance.
Listing and Advertisement:
4.1 Partners must meet specified criteria to be listed on the platform and have contactable references or publicly available reviews.
4.2 Advertising opportunities are available for Partners, including Monthly banner advertising space [30 days- 90 days], annual banner advertising space [365 days], and 5-year business listing posts.
4.3 Partners with annual banners will have their banners displayed prominently on our post pages for the agreed-upon duration linking to their website. If the directed platform is offline for more than 30 days, we reserve the right to remove the listing and allocate it elsewhere as it will affect our partner’s universal search engine rankings..
4.4 Partners with monthly banners will have their banners displayed on our banner pages for the agreed-upon duration.
Lead Generation:
5.1 Leads are generated based on criteria set by the Company and purchasing partner.
5.2 Partners may purchase leads at the rates outlined in Section 12.
5.1 Leads are generated based on criteria set by the Company, and lead generation is limited to the moving and storage niche.
5.2 Leads will only be sent to Partners who have opted to receive them as part of their subscription. Each lead request will be sent to a maximum of 3 Partners.
5.3 Leads must be purchased in advance and will be credited to a Partner’s account for 365 days.
5.4 Once the credit is exhausted, Partners have the option to render or refill their leads for continued service.
5.5 Movers Magnet is not affiliated with any Partners and operates solely as a lead generation and marketing platform.
5.6 In cases of gross negligence by Partners, Movers Magnet reserves the right to remove them from the platform. Notification and the reason for removal will be provided.
Lead Policy and Grievance Procedure:
6.1 Movers Magnet operates as an independent lead generation platform and is not affiliated with any other lead generation providers. We are not responsible for the online browsing habits of potential customers; therefore, we do not offer refunds or credits for leads that may have originated from other platforms or that have been received through multiple sources, including ours.
6.2 For grievances regarding lead quality, companies must contact Movers Magnet within 8 hours from the time the lead was sent. Any grievances submitted after this period will not be eligible for credit or refund, as it is assumed that reasonable efforts to reach the client should have been made within this time frame.
User Responsibilities:
7.1 Partners are responsible for providing accurate and up-to-date information.
7.2 The Company reserves the right to suspend or terminate Partners who violate terms or provide false information.
7.3 Partners are responsible for ensuring that clients obtained through Movers Magnet are treated ethically and fairly.
7.4 Partners must ensure that their membership fees are paid in advance to maintain uninterrupted access to the platform and its services.
7.5 Partners are expected to engage in respectful and ethical behavior on the platform.
7.6 Unacceptable behavior includes but is not limited to spamming, harassment, or any actions that violate the platform’s community guidelines.
7.7 The platform reserves the right to take appropriate action, including the suspension or termination of accounts, in response to violations of acceptable conduct.
7.6 Partners are responsible for keeping their keywords, websites, or platforms up to date to optimize their presence on the Movers Magnet platform.
7.7 Partners, depending on their category, are allocated a keyword quota as outlined on the website.
7.8 Keywords can be updated up to three times a year to maintain relevance and competitiveness.
7.9 The following are the Keyword Categories:
– 7.8.1 Furniture Moving Companies
– 7.8.2 Storage Companies
– 7.8.3 Trailer Rental Companies
– 7.8.4 Boxes and Packaging Companies
– 7.8.5 Cleaning Companies
Security Measures:
8.1 The platform implements security measures to protect user data and maintain the integrity of the platform.
8.2 Users are responsible for maintaining the security of their accounts, including safeguarding login credentials and promptly reporting any unauthorized access.
Force Majeure:
9.1 In the event of unforeseen circumstances, such as natural disasters, acts of war, or other force majeure events, the platform will make reasonable efforts to minimize disruptions.
9.2 The platform is not liable for any delays, interruptions, or failures caused by force majeure events.
Intellectual Property:
10.1 The Company retains ownership of all intellectual property on the platform.
10.2 Partners are granted a limited, non-exclusive license to use the platform for the duration of their subscription.
Confidentiality:
11.1 Both parties agree to keep confidential any non-public information obtained during the use of the platform.
Payment and Refund Policies:
12.1 Partners agree to pay the annual subscription fee outlined on the platform.
12.2 Payment must be made before the invoice expiry date to ensure uninterrupted access to the platform and its services.
12.3 For all marketing and graphic design services, payments must be made in advance, and additional costs may apply.
12.4 All fees, including subscription fees and service-related charges, are non-refundable after 20 days of using the service.
12.5 All payments must be made to the following banking details:
Account Name: A3 Global (PTY) LTD
Bank: First National Bank
Account Number: 63058847197
Branch code: 250655
Termination and Cancellation:
13.1 Either party may terminate this Agreement with 30 Day’s notice period
13.2 Partners may cancel their subscription according to the terms outlined on the platform.
Dispute Resolution:
14.1 Any disputes arising from this Agreement will be resolved through mediation, arbitration, or court proceedings, as determined by the parties.
14.2 If mediation is chosen, the mediation process will be conducted in accordance with the rules of the jurisdiction of the Republic of South Africa.
14.3 If arbitration is chosen, the arbitration will take place in accordance with the rules of the Association of Arbitrators NPC (South Africa).
14.4 If court proceedings are chosen, the parties agree to submit to the exclusive jurisdiction of the courts of the Republic of South Africa
License and Usage Rights:
15.1 By using the platform, users are granted a non-exclusive license to access and use its features in accordance with these terms and conditions.
15.2 Users acknowledge that the platform retains all rights and ownership of its content, intellectual property, and features.
Limitation of Liability:
16.1 The Company is not liable for any indirect, incidental, or consequential damages.
16.2 The total liability of the Company is limited to 5% of the amount paid by the Partner in the preceding 12 months.
Platform Access and Maintenance:
17.1 The platform will make reasonable efforts to ensure uninterrupted access to its services.
17.2 Scheduled maintenance may occur, and users will be notified in advance of any planned downtime through methods outlined in Section 15.
Notification Methods:
18.1 The platform will communicate with users through methods such as email, notifications within the platform, or other means as deemed appropriate.
18.2 Users are responsible for ensuring their contact information is up to date to receive important notifications.
Indemnification:
19.1 Partners agree to indemnify and hold the Company harmless from any claims, damages, or losses.
Data Protection and Privacy:
20.1 The Company will handle personal and business data following its Privacy Policy.
20.2 Partners are responsible for ensuring the privacy and security of their login credentials.
Termination for Convenience:
21.1 Either party may terminate this Agreement for convenience with 30 days’ advance notice.
21.2 The platform reserves the right to terminate accounts immediately for violations of the terms outlined in this agreement.
Feedback and Suggestions:
22.1 Users are encouraged to provide feedback and suggestions for the improvement of the platform.
22.2 Feedback and suggestions become the property of the platform, and users may not claim ownership or compensation for such contributions.
Third-Party Services:
23.1 If the platform integrates with third-party services, users agree to comply with the terms and conditions of those services.
23.2 The platform is not responsible for the actions, content, or policies of third-party services.
Social Media and External Links:
24.1 Users may share content on social media and link to external websites, understanding that the platform disclaims responsibility for content outside its domain.
24.2 Users are encouraged to review and comply with the terms of service and privacy policies of external websites.
Disclaimer of Warranties:
25.1 The platform is provided “as is” without warranties of any kind, whether expressed or implied.
25.2 The platform does not guarantee the accuracy, completeness, or reliability of its services.
Insurance:
26.1 If applicable, users participating in certain activities on the platform may be required to maintain specific insurance coverage.
26.2 The platform will specify the insurance requirements or recommendations for such activities.
Governing Law:
27.1 This Agreement is governed by the laws of South Africa.
Reservation of Rights:
28.1 The platform reserves the right to modify, suspend, or terminate services at its discretion, with or without notice.
28.2 Accounts may be suspended or terminated for violations of the terms outlined in this agreement.
Amendments:
29.1 The Company reserves the right to amend these terms with notice to Partners.
Miscellaneous:
30.1 Partners acknowledge that the annual and monthly banner terms are subject to availability, and advanced booking is required.
30.2 For 5-year business listings, the annual subscription fee is applicable for each location per year throughout the entire 5-year period.